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Nintendo Responds to Smash Bros. Disc Issues
on 28.06.2008 at 12:58
Posted by Jorge B (jb) 
Comments: 31 
Reads: 33718
Tags:
Wii, Nintendo, Brawl, Europe, Disc
Posted by Jorge B (jb) Comments: 31 Reads: 33718 Tags:
Wii, Nintendo, Brawl, Europe, Disc Related Stories
Nintendo UK has responded to recent disc issues plaguing Smash Bros. Brawl owners.
In the forums there have been problems with discs not running on European machines - due to possible dust on lenses.
Are you having disc issues? Should Nintendo have taken better precautions to ensure Wii owners who have waited months are satisfied?
In the forums there have been problems with discs not running on European machines - due to possible dust on lenses.
If you have recently purchased Super Smash Bros. Brawl and are experiencing technical problems playing the game on your Wii, please read the following information to learn how this issue can be resolved.
Super Smash Bros. Brawl utilities a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialised cleaning equipment that can resolve this problem. Please do NOT attempt to clean the lens yourself, as you may damage the system.
If you are experiencing disc read errors, please contact consumer Support. They will provide information regarding sending your Wii to Nintendo to have the disc drive lens cleaned. There is no cost for the repair or shipping. (Please note: Returning the disc to the retail store will not solve the problem. We encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilise Nintendo's repair service.)
Due to the nature of this particular issue, Wii owners should not lose any of their stored data, such as Virtual Console games and WiiWare software. In some rare cases you may have to re-download this software from the Wii Shop Channel, but there is no cost to doing so.
Super Smash Bros. Brawl utilities a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialised cleaning equipment that can resolve this problem. Please do NOT attempt to clean the lens yourself, as you may damage the system.
If you are experiencing disc read errors, please contact consumer Support. They will provide information regarding sending your Wii to Nintendo to have the disc drive lens cleaned. There is no cost for the repair or shipping. (Please note: Returning the disc to the retail store will not solve the problem. We encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilise Nintendo's repair service.)
Due to the nature of this particular issue, Wii owners should not lose any of their stored data, such as Virtual Console games and WiiWare software. In some rare cases you may have to re-download this software from the Wii Shop Channel, but there is no cost to doing so.
Are you having disc issues? Should Nintendo have taken better precautions to ensure Wii owners who have waited months are satisfied?
Super Smash Bros. Brawl (Wii)
Developer
HAL/Nintendo
Publisher
Nintendo
Genre
Fighting
Players
4
C3 Score
9
Reader Score (579 Votes)
9
9
9
Buy Super Smash Bros. Brawl
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