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Nintendo Responds to Smash Bros. Disc Issues

on 28.06.2008 at 11:58 User Icon Posted by Jorge Ba-oh (jb)
Tag Tags: Wii, Nintendo, Brawl, Europe, Disc
Nintendo UK has responded to recent disc issues plaguing Smash Bros. Brawl owners.

In the forums there have been problems with discs not running on European machines - due to possible dust on lenses.

If you have recently purchased Super Smash Bros. Brawl and are experiencing technical problems playing the game on your Wii, please read the following information to learn how this issue can be resolved.

Super Smash Bros. Brawl utilities a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialised cleaning equipment that can resolve this problem. Please do NOT attempt to clean the lens yourself, as you may damage the system.

If you are experiencing disc read errors, please contact consumer Support. They will provide information regarding sending your Wii to Nintendo to have the disc drive lens cleaned. There is no cost for the repair or shipping. (Please note: Returning the disc to the retail store will not solve the problem. We encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilise Nintendo’s repair service.)

Due to the nature of this particular issue, Wii owners should not lose any of their stored data, such as Virtual Console games and WiiWare software. In some rare cases you may have to re-download this software from the Wii Shop Channel, but there is no cost to doing so.


Are you having disc issues? Should Nintendo have taken better precautions to ensure Wii owners who have waited months are satisfied?

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russraine Reply Quote #1 

russraine

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Number of comments 104 25 Number of comments 28.03.2006 Wi-Fi Name none

Should Nintendo have taken better precautions to ensure Wii owners who have waited months are satisfied?

Well if the dust/dirt theory from Nintendo is true, I can't think what they could have done short of asking for everyone to send their Wii in for cleaning last month so that it would be ready in time for Brawl.
on 28.06.2008 at 12:27 Games | Blog | Wii Codes | Message Me

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D_prOdigy Reply Quote #2 

D_prOdigy

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Number of comments 176 14 Number of comments 23.03.2008 Wi-Fi Name D_prOdigy

It was a significant manufacturing error on Nintendo's part when they were designing Wii. No proper lense should have difficulty reading dual-layered DVD discs. Why Nintendo assumed no Wii games would be released on such format is beyond me.
on 28.06.2008 at 13:35 Games | Blog | Wii Codes | Message Me

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Topguy4 Reply Quote #3 

Topguy4

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They Say Money Don't Make The Man, But Damn, I'm Making Money!!

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Number of comments 159 24 Number of comments 10.03.2008 Wi-Fi Name MANCHESTER

I really dont care. Its not even an issue.
on 28.06.2008 at 14:53 Games | Blog | Wii Codes | Message Me

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HazukiSan Reply Quote #4 

HazukiSan

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Would you kindly

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Number of comments 7637 446 Number of comments 20.02.2004 Wi-Fi Name John@C3

Topguy4 said:
I really dont care. Its not even an issue.


How can you possibly say it's not an issue? The fact the console has an inherent flaw that restricts certain discs being read (any decent lens should read dual layered DVD's, even if the lens is a bit dusty) shows up once again the cost cutting that happened in Wii production.
on 28.06.2008 at 16:10 Games | Blog | Wii Codes | Message Me

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evilflame Reply Quote #5 

evilflame

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Number of comments 595 23 Number of comments 09.02.2005 Wi-Fi Name evilflame

Then again nintendo were looking for a cheap, console for the consumers. So that it was the most affordable console around. Although, this flaw does ask certain questions of why they didn't think any game would need to go beyound a standard disk. They probably thought if any needed it they could just make a game a 2-disk set like in the gamecube era.
on 28.06.2008 at 16:17 Games | Blog | Wii Codes | Message Me

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HazukiSan Reply Quote #6 

HazukiSan

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Would you kindly

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Number of comments 7637 446 Number of comments 20.02.2004 Wi-Fi Name John@C3

evilflame said:
Then again nintendo were looking for a cheap, console for the consumers. So that it was the most affordable console around. Although, this flaw does ask certain questions of why they didn't think any game would need to go beyound a standard disk. They probably thought if any needed it they could just make a game a 2-disk set like in the gamecube era.


True, it reeks of a console built to a budget, a very very tight budget and yet it'll get no negative press for it.

Microsoft did the same and they had the red ring fiasco costing them billions. Sony went the other way and built with cost not an object, still get stick for too expensive a console. Nintendo built a cheap console, have problems and get away with it? No wonder the company is getting away with producing absolute rubbish for the console, it's formerly very picky fanbase is now accepting absolutely anything from them.
on 28.06.2008 at 16:42 Games | Blog | Wii Codes | Message Me

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Modplan Man Reply Quote #7 

Modplan Man

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Number of comments 2648 504 Number of comments 23.09.2006 Wi-Fi Name none

Unless you have stuff to show this'll cost them billions or is on anywhere near the scale of RROD, then go ahead.

Will just have to wait and see how many it genuinely affects. It might be a small percentage, might not be. Anyone know how widespread it is across other forums?

People keep saying they need a reason to dust off their Wii - maybe this'll force them to get the hoover in it once in a while. Are there nozzle attachments that'll fit inside the disc slot?
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on 28.06.2008 at 16:57 Games | Blog | Wii Codes | Message Me

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EdEN Reply Quote #8 

EdEN

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Never had a problem with SSBB loading on my console and it has been doing so for months.

I believe Nintendo is telling the truth about this and dirt CAN get into te disc since the Wii has a loading slot and not a tray. Just take better care of your console and clean your house regularly.
on 28.06.2008 at 17:29 Games | Blog | Wii Codes | Message Me

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SuperLink Reply Quote #9 

SuperLink

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I think it's Nintendo's way of saying smoking is bad for you :3

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on 28.06.2008 at 17:37 Games | Blog | Wii Codes | Message Me

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Sifu Avenger Reply Quote #10 

Sifu Avenger

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Number of comments 191 26 Number of comments 27.06.2008 Wi-Fi Name StarFox

Of course. Dust are a very tiny particles, it can make technology unable to read the files. Dust is one of Technologies most weakness. Unless you have plastic that protects it anyway.
Sifu Avenger said:

Hey, as long as you know all my shadow attacks! (Laughing)

Hero Natliusx said: I once died, I also once was reborn to give all my souls to live. (Clenched his hands)
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on 28.06.2008 at 17:44 Games | Blog | Wii Codes | Message Me

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Birdo Is A Tranny Reply Quote #11 

Birdo Is A Tranny

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Number of comments 841 55 Number of comments 17.07.2007 Wi-Fi Name Ian

I'm thinking, that almost everyone will need to use this service eventually. Think about it, if it's not dusty now it'll have to be a year or six months down the road (unless you clean the inside of the wii somehow yourself). It's better to happen now than to happen the day you get animal crossing or pikmin 3.
on 28.06.2008 at 18:52 Games | Blog | Wii Codes | Message Me

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L Reply Quote #12 

L

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SuperLink said:
I think it's Nintendo's way of saying smoking is bad for you :3

I don't smoke and I've still got this problem.
Always Playing:- SUPER SMASH BROS. BRAWL (Free to brawl anytime nowSmilie)
on 28.06.2008 at 19:02 Games | Blog | Wii Codes | Message Me

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shiptoncraig Reply Quote #13 

shiptoncraig

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shows up once again the cost cutting that happened in Wii production.


Once again? Are we talking GPU meltdown due to WC24?

True, it reeks of a console built to a budget, a very very tight budget and yet it'll get no negative press for it.


Not on the scale of the 360's mountainous errors though, not by a long shot. In any case, browse about and you'll see people ridiculing this "excuse". The ridicule just isn't to 360 standard and deservedly so.

it's formerly very picky fanbase is now accepting absolutely anything from them.


Look around and you'll see that Nintendo's former fanbase, i.e. some of us, are not happy with the rubbish that is being released on the Wii. It's the new fanbase who don't care.

( Edited 28.06.2008 19:09 by shiptoncraig )



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on 28.06.2008 at 19:03 Games | Blog | Wii Codes | Message Me

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SuperLink Reply Quote #14 

SuperLink

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L said:

I don't smoke and I've still got this problem.

Yeah it's also just bad luck in a lot of cases. Smilie

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Echoes221 Reply Quote #15 

Echoes221

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Number of comments 875 87 Number of comments 06.04.2005 Wi-Fi Name echoes

My wii is fine, though ive only had it since september.
Ive had no problems, the only one was GH3 where it failed to read the disk or boot it up properly but thats been sorted out by the new remastered disks.
Some say time is like a river that runs fast and smooth, but i have seen the face of time, it is an ocean and a storm.

on 28.06.2008 at 21:07 Games | Blog | Wii Codes | Message Me

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Stulaw Reply Quote #16 

Stulaw

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I don't have the problem, and I've had my wii since lauch.
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on 28.06.2008 at 23:12 Games | Blog | Wii Codes | Message Me

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Sifu Avenger Reply Quote #17 

Sifu Avenger

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Number of comments 191 26 Number of comments 27.06.2008 Wi-Fi Name StarFox

Geez, that is most horrific thing i ever seen. That is most stupid thing i ever saw too. Why didnt UK figured it out that eariler so they can prevent it from plaguing more damn SSBB? This is piece of shit SSBB, i hate SSBB now, lets punish UKSmilieSmilieSmilie
Sifu Avenger said:

Hey, as long as you know all my shadow attacks! (Laughing)

Hero Natliusx said: I once died, I also once was reborn to give all my souls to live. (Clenched his hands)
" style='color: #8C1F1A'>
on 29.06.2008 at 00:16 Games | Blog | Wii Codes | Message Me

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Flynnie Reply Quote #18 

Flynnie

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Number of comments 2280 320 Number of comments 27.04.2005 Wi-Fi Name Flynnie

I'd like to say that i dont have the problem but after inserting some discs my Wii makes a very dodgy noise indeed. I dread to think what kinda noise it will make when Brawl goes in.

Just fix it the old Nintendo way and blow it.

Isnt there some kinda disc that you can insert to clean the lens? Man, shipping the thing off to Nintendo seems very inconvienient. The thing has only been out for 18 months or so and if these problems are evident then do we need to send it off every 18 months or so to get it cleaned to play Smash or other dual layered discs. Absoultely shockinG!
on 29.06.2008 at 00:20 Games | Blog | Wii Codes | Message Me

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GinnyN Reply Quote #19 

GinnyN

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Number of comments 5 2 Number of comments 28.04.2008 Wi-Fi Name none

For all Eurepean people:

This problem exists since the release of Smash in Japan. In America they had the some problem. It's not only the cigars, also live in heavy contaminated places will also affect.

The lens of the Wii is smaller than the usual one, for the size of the Wii itself, for that the lens it's a bit more sensible to dust. Here's in Chile, for example, the only ones with problems were a little group from Santiago, the most contaminated place in my country. I live in Valparaíso, the second most contaminated place in Chile, and I don't have any problems with reading the game. A normal lens anyway will stop reading stuff thanks to dust someday, and I had some problems with reading games (Kingdom Hearts II) from a PS2.

The lens of a Wii is different from a normal one not because it's cheaper, because it's smaller. While it's true it's their fault, they offer a good way for Smash owners to somewhat fix the problem, even in my country, where they just have an official distributor. And it's true, it's from a small percentage.

The only way for take better precautions is, somehow, change all the Wiis with this problem and right away clean it, but, how? You have no idea if the problem will exist without a Smash Copy and clean all the Wiis since launch to the moment they change the lens (They will do it, I'm sure) and that is pretty darn expensive. Appart, anyone will actually send the Wii in advance for prepare it for Brawl if they don't have any idea if they will have the trouble after all? Nintendo hates lose money. If they are actually offering a service like this one and free is because it's an actual minimal percentage.

@HazukiSan
Nintendo Fans are still picky, trust me. If in Japan they don't yell about this problem, this service will never exists in first place. They make it official even in places they don't have actual presence. That I call good service. And, appart, in Nintendo are humans, they can commit mistakes (It's not a Ring of Death after all)
on 29.06.2008 at 01:21 Games | Blog | Wii Codes | Message Me

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