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Nintendo DS News | Free Crack Fix, Little Sufferers

on 21.07.2006 at 09:20 User Icon Posted by Jorge Ba-oh (jb)
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With reports of various DS lites receiving small cracks on their hinges, Nintendo have officially addressed the issue to confirm that only a small amount of units have been affected by the unfortunate damage.

According to gaming blog Kotaku, Nintendo provided the following statement:

"In the U.S. the reported number of small cosmetic cracks in the plastic hinge of DS Lite systems represents less than 0.02 percent of the total units sold.

This cosmetic issue in no way impacts the gameplay or integrity of the DS Lite. Nintendo stands behind the quality of our products and encourages DS Lite owners to contact our Customer Service Department if they are not happy with the functionality of their systems."


A reader informed Kotaku that when calling Nintendo's customer service, they offered to repair the cracked DS Lite free of charge. The company would investigate to ensure the damage wasn't caused my misuse on the owner's behalf and make any necessary repairs if otherwise.

It seems Nintendo are offering a free repair service for the Lites for the cracks don't, at present, appear to be a major issue.

Stay tuned for further updaes.
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Marzy Reply Quote #1 

Marzy

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Wario Fan

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Number of comments 3492 568 Number of comments 03.08.2004 Wi-Fi Name Marzy

I havent got one in mine but I do have a little fly that stuck in between the glossy plasitic and the normal plastic.

Nintendo 63 - Podcast Coming Soon!
on 21.07.2006 at 09:27 Games | Blog | Wii Codes | Message Me

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Martin Reply Quote #2 

Martin

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The company would investigate to ensure the damage wasn't caused my misuse on the owner's behalf and make any necessary repairs if otherwise.


So if the crack appeared after dropping it they won't repair it, even if it only cracked because of their poor manufacturing process?
on 21.07.2006 at 09:30 Games | Blog | Wii Codes | Message Me

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Marzy Reply Quote #3 

Marzy

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Wario Fan

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Number of comments 3492 568 Number of comments 03.08.2004 Wi-Fi Name Marzy

What would happen if it had a crack due to poor manufactuing but then you excadently dropped it?

Nintendo 63 - Podcast Coming Soon!
on 21.07.2006 at 09:35 Games | Blog | Wii Codes | Message Me

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Laurelin Reply Quote #4 

Laurelin

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Number of comments 1468 81 Number of comments 08.05.2006 Wi-Fi Name none

May be happening due to mechanical pressure and the fused two plastic shells there, a colorful one (white, black, pink) and the transparent one. These cracks may appear due to the 2 thin plastic layers and stress there. The plastic layer, that handles the hinges is intact and the thin one that covers the other one, cracks.


When you drop it later you only have to prove that this crack was there before dropping (that is difficult). When you drop it afterwards, you can have it repaired, but must pay for it. That's fair imho. You just can not blame Ninty for not repairing due to 'foolishness' of the user, to speak it out very boldly...

( Edited on 21.07.2006 10:43 by Laurelin )

I find your lack of faith disturbing!
on 21.07.2006 at 09:40 Games | Blog | Wii Codes | Message Me

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jb Reply Quote #5 

jb

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I think they won't be too strict on the cracks, but if it looks blatantly like you've not taken too much care and there are loads of cracks, they'd consider not repairing it - or at least charging you a little bit for it.


jb(at)cubed3.com
on 21.07.2006 at 09:42 Games | Blog | Wii Codes | Message Me

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Grumbro Reply Quote #6 

Grumbro

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I liked the title.Smilie
It'll be amazing and you jolly well know it.
on 21.07.2006 at 09:51 Games | Blog | Wii Codes | Message Me

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The Croft Reply Quote #7 

The Croft

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Who the fuck are you when you take that mask away ?

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Number of comments 4122 451 Number of comments 26.06.2006 Wi-Fi Name The Croft

If you drop it, it's your fault not Nintendo's

Mike Gee of iZINE said, "...The Verve, as he [Richard Ashcroft] promised, had become the greatest band in the world. Most of the critics agreed with him. Most paid due homage. The Verve were no longer the question mark or the cliché. They were the statement and the definition."
on 21.07.2006 at 11:30 Games | Blog | Wii Codes | Message Me

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amtrid Reply Quote #8 

amtrid

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well at least they'd fix it. which is more than sony would do with the psp.
on 21.07.2006 at 15:38 Games | Blog | Wii Codes | Message Me

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tiamat1990 Reply Quote #9 

tiamat1990

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In American they're charging $50...So Gamespot says, but they called Nintendo and that's what they were told.



on 21.07.2006 at 21:36 Games | Blog | Wii Codes | Message Me

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Zapp Reply Quote #10 

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aka No Avatar! {- User No: 2107 ~ Join Date: 03.12.2004 22:41 -}

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0.02 of sales is nothing!



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"Dan~ 3566-2989-8366"
on 22.07.2006 at 21:46 Games | Blog | Wii Codes | Message Me

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knighty Reply Quote #11 

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Der SegaHund said:
I liked the title.Smilie


So did I Smilie I was like, eh? I thought this was C3 Smilie
on 22.07.2006 at 21:57 Games | Blog | Wii Codes | Message Me

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