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With reports of various DS lites receiving small cracks on their hinges, Nintendo have officially addressed the issue to confirm that only a small amount of units have been affected by the unfortunate damage.
According to gaming blog Kotaku, Nintendo provided the following statement:
A reader informed Kotaku that when calling Nintendo's customer service, they offered to repair the cracked DS Lite free of charge. The company would investigate to ensure the damage wasn't caused my misuse on the owner's behalf and make any necessary repairs if otherwise.
It seems Nintendo are offering a free repair service for the Lites for the cracks don't, at present, appear to be a major issue.
Stay tuned for further updaes.
According to gaming blog Kotaku, Nintendo provided the following statement:
A reader informed Kotaku that when calling Nintendo's customer service, they offered to repair the cracked DS Lite free of charge. The company would investigate to ensure the damage wasn't caused my misuse on the owner's behalf and make any necessary repairs if otherwise.
It seems Nintendo are offering a free repair service for the Lites for the cracks don't, at present, appear to be a major issue.
Stay tuned for further updaes.
CommentsPost a Comment
1
Marzy Reply Quote #1

L84 Hyper Sonic
3492
568
03.08.2004
MarzyI havent got one in mine but I do have a little fly that stuck in between the glossy plasitic and the normal plastic.
Martin Reply Quote #2

L100 Eternal Master
12581
575
15.02.2003
noneThe company would investigate to ensure the damage wasn't caused my misuse on the owner's behalf and make any necessary repairs if otherwise.
So if the crack appeared after dropping it they won't repair it, even if it only cracked because of their poor manufacturing process?
Marzy Reply Quote #3

L84 Hyper Sonic
3492
568
03.08.2004
MarzyWhat would happen if it had a crack due to poor manufactuing but then you excadently dropped it?
Laurelin Reply Quote #4

L61 Metal Space Pirate
1468
81
08.05.2006
noneMay be happening due to mechanical pressure and the fused two plastic shells there, a colorful one (white, black, pink) and the transparent one. These cracks may appear due to the 2 thin plastic layers and stress there. The plastic layer, that handles the hinges is intact and the thin one that covers the other one, cracks.
When you drop it later you only have to prove that this crack was there before dropping (that is difficult). When you drop it afterwards, you can have it repaired, but must pay for it. That's fair imho. You just can not blame Ninty for not repairing due to 'foolishness' of the user, to speak it out very boldly...
When you drop it later you only have to prove that this crack was there before dropping (that is difficult). When you drop it afterwards, you can have it repaired, but must pay for it. That's fair imho. You just can not blame Ninty for not repairing due to 'foolishness' of the user, to speak it out very boldly...
( Edited on 21.07.2006 10:43 by Laurelin )
I find your lack of faith disturbing!
jb Reply Quote #5

Founder/Admin
13927
873
04.01.2003
jbcubed3.I think they won't be too strict on the cracks, but if it looks blatantly like you've not taken too much care and there are loads of cracks, they'd consider not repairing it - or at least charging you a little bit for it.

jb(at)cubed3.com

jb(at)cubed3.com
Grumbro Reply Quote #6

L100 Eternal Master
11570
1477
11.07.2005
noneI liked the title.

It'll be amazing and you jolly well know it.


The Croft Reply Quote #7

L91 Metamorphic Being
4122
451
26.06.2006
The CroftIf you drop it, it's your fault not Nintendo's
Mike Gee of iZINE said, "...The Verve, as he [Richard Ashcroft] promised, had become the greatest band in the world. Most of the critics agreed with him. Most paid due homage. The Verve were no longer the question mark or the cliché. They were the statement and the definition."

Mike Gee of iZINE said, "...The Verve, as he [Richard Ashcroft] promised, had become the greatest band in the world. Most of the critics agreed with him. Most paid due homage. The Verve were no longer the question mark or the cliché. They were the statement and the definition."
amtrid Reply Quote #8

L31 Dark Director
419
34
15.06.2006
iddywell at least they'd fix it. which is more than sony would do with the psp.
tiamat1990 Reply Quote #9

L79 Iron Knuckle
2923
66
29.10.2004
tiamat or tiamat1990In American they're charging $50...So Gamespot says, but they called Nintendo and that's what they were told.













Zapp Reply Quote #10

L100 Eternal Master
6173
968
28.04.2005
Wii-Play0.02 of sales is nothing!
BRAWL CODE:
"Dan~ 3566-2989-8366"

BRAWL CODE:
"Dan~ 3566-2989-8366"
knighty Reply Quote #11

L100 Eternal Master
5627
515
02.03.2005
noneDer SegaHund said:
I liked the title.
I liked the title.

So did I


1


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